- — RUNEBOLT
Terms and Conditions
Governing your use of www.runebolt.com and all Runebolt Services Last updated: June 2025
These Terms and Conditions (“Agreement”) govern your access to and use of the Runebolt website located at www.runebolt.com (the “Site”) and all services offered by Runebolt (“Services”). By accessing this Site or engaging our Services in any way, you confirm that you have read, understood, and agree to be bound by this Agreement in full.
Runebolt is a performance marketing agency registered and operating in Karachi, Pakistan. Services are delivered remotely to clients located in the United States, United Kingdom, Canada, Australia, the European Union, and the MENA region.
If you do not agree with any part of this Agreement, please leave this Site immediately and do not engage our Services. You must be at least 18 years of age to access this Site or engage our Services.
1. Acceptance of Terms
1.1 By visiting this Site, submitting an enquiry form, booking a discovery call, signing a Scope of Work (“SOW”), or entering into a Client Service Agreement with Runebolt, you acknowledge that you have read, understood, and agree to be bound by this Agreement and our Privacy Policy.
1.2 Runebolt reserves the right to update or modify this Agreement at any time without prior notice. All updates are effective immediately upon posting to this Site. Your continued use of this Site or Services following any update constitutes your acceptance of the revised Agreement. It is your responsibility to check this page periodically.
1.3 This Agreement applies to all visitors, prospective clients, and active clients. It does not supersede any separately executed Client Service Agreement or Scope of Work — those documents govern the specific terms of an individual engagement and take precedence in the event of any conflict.
2. Services
2.1 Runebolt provides paid media management, campaign strategy, performance reporting, and related digital marketing services. Core services include management of advertising accounts on Meta (Facebook and Instagram), Google Ads, Amazon Advertising, TikTok Ads, and DV360 / Programmatic platforms.
2.2 Supporting services — including creative production, email marketing, landing page development, conversion rate optimisation, brand identity, and store build — are available as separately contracted and invoiced engagements. No supporting service is included in any core retainer unless explicitly stated in writing.
2.3 All service terms, deliverables, timelines, guarantees, and obligations specific to an engagement are governed by the applicable Client Service Agreement and Scope of Work executed between the parties. This Agreement governs website use and general commercial terms.
2.4 Runebolt reserves the right to modify, suspend, or discontinue any service offering at any time. We will provide reasonable notice to active clients before making changes that materially affect their engagement.
2.5 Runebolt operates as a management-only agency. All advertising spend is paid directly by the client to the relevant advertising platform. Runebolt does not control client ad account funds, does not take a percentage of ad spend, and is not responsible for platform billing issues unless caused directly by our team.
3. Eligibility and Account Responsibilities
3.1 You must be at least 18 years of age and have the legal authority to enter into binding contracts on behalf of yourself or your business in order to engage Runebolt Services.
3.2 If you are accessing or using the Services on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity to this Agreement. References to “you” include both the individual and the entity they represent.
3.3 You agree to provide accurate, complete, and current information when submitting any enquiry, booking form, or onboarding documentation. You agree to promptly update any such information if it changes.
3.4 You are responsible for maintaining the confidentiality of any access credentials, usernames, or passwords associated with your Runebolt engagement, and for all activities that occur under those credentials.
3.5 You agree to notify Runebolt immediately at hello@runebolt.com if you become aware of any unauthorised access to your account or any breach of security.
4. Fees, Payment, and Billing
4.1 All fees are as set out in the applicable Scope of Work or Client Service Agreement. Fees are denominated in United States Dollars (USD) unless otherwise agreed in writing.
4.2 Retainer invoices are issued on the 1st of each month and are due within 7 days of the invoice date. Project-based and supporting service invoices require a 50% deposit before work commences, with the remaining 50% due upon delivery.
4.3 Late payments are subject to a 1.5% monthly interest charge on outstanding balances. Runebolt reserves the right to pause all active services without liability until outstanding balances are settled in full.
4.4 Primary payment is accepted via Payoneer Business. Runebolt holds a Payoneer Business account with a US local bank routing number and account number, allowing US-based clients to pay via domestic ACH transfer at no additional fee to the client. All Payoneer platform fees are Runebolt’s responsibility.
4.5 Payments may alternatively be made via SWIFT international wire transfer directly to Runebolt’s Pakistan business bank account. In SWIFT transactions, the client is responsible for all intermediary and correspondent bank fees. The amount received by Runebolt must equal the full invoiced amount.
4.6 Runebolt is a Pakistan-registered foreign entity. Services are performed entirely outside the United States and are not subject to US federal income tax withholding. Runebolt will provide a completed IRS Form W-8BEN-E upon request. The issuance of a Form 1099 by the client is not applicable. Clients are solely responsible for their own applicable tax obligations.
4.7 Runebolt does not accept credit cards, cryptocurrency, or payment via third-party consumer apps. All payments must originate from a verified business bank account.
4.8 In the event of a disputed invoice, the client must notify Runebolt in writing within 7 days of the invoice date. Undisputed portions of any invoice remain due regardless of any dispute.
5. Client Obligations
5.1 You agree to provide Runebolt with timely access to all ad accounts, analytics platforms, website tools, and brand assets necessary to deliver the agreed Services. Access must be granted within 5 business days of signing unless otherwise agreed.
5.2 You agree to respond to requests for approvals, feedback, or information within 3 business days. Delays caused by the client may extend delivery timelines and, where applicable, may void performance guarantees.
5.3 You represent and warrant that all content, assets, data, and materials you provide to Runebolt for use in connection with the Services (“Client Content”) do not infringe any third-party intellectual property rights, privacy rights, or applicable laws or regulations.
5.4 You are responsible for ensuring your advertising accounts, website, and business practices comply with all applicable laws and regulations in your target markets, including consumer protection, privacy, advertising standards, and any sector-specific regulations (e.g., FDA/FTC guidelines for supplement or health brands).
5.5 You must maintain valid payment methods on all advertising platforms. Platform billing failures, account suspensions, or policy violations caused by the client are not Runebolt’s responsibility and may void performance guarantees.
5.6 You agree to notify Runebolt no less than 10 business days before any major promotional event, product launch, price change, or business disruption that may affect campaign performance.
6. Intellectual Property
6.1 Client-Owned Deliverables. All campaign deliverables — including ad copy, creative briefs, audience strategies, and reports — produced specifically for you under a contracted engagement are your property upon full payment of all applicable fees.
6.2 Runebolt Proprietary Materials. Runebolt retains full ownership of its proprietary methodologies, frameworks, systems, processes, tools, and templates — including the Runebolt $1M Growth Framework and any internal strategic frameworks used in delivering Services. Clients receive the outputs of these frameworks, not the frameworks themselves.
6.3 Website Content. All content on this Site, including text, graphics, logos, design elements, and methodology descriptions, is the property of Runebolt and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or commercially exploit any content from this Site without prior written consent from Runebolt.
6.4 Portfolio Rights. Runebolt may reference client engagements in its portfolio and marketing materials using anonymised or aggregated data (e.g., “generated $2.4M in revenue for a US skincare brand”). Runebolt will not identify clients by name without prior written consent.
6.5 Feedback. Any feedback, suggestions, or ideas you provide to Runebolt regarding our Services may be used by Runebolt without restriction, compensation, or attribution.
7. Confidentiality
7.1 Each party agrees to maintain strict confidentiality of all non-public information received from the other party in connection with the Services (“Confidential Information”), including but not limited to business strategies, financial data, ad performance data, client lists, pricing, proprietary methodologies, and technical information.
7.2 Confidential Information does not include information that: (a) is or becomes publicly available through no breach of this Agreement; (b) was already known to the receiving party prior to disclosure; (c) is independently developed without use of Confidential Information; or (d) is required to be disclosed by law or court order.
7.3 This confidentiality obligation survives termination of any engagement indefinitely.
8. Performance Guarantees
8.1 Runebolt offers tier-specific performance guarantees as defined in the Client Service Agreement, Schedule A. Guarantees are milestone-based or outcome-based depending on the retainer tier and are subject to the conditions and void clauses set out in the Client Service Agreement.
8.2 No performance guarantee is implied by this Agreement, this Site, or any marketing material. Guarantee terms are exclusively as documented in the executed Client Service Agreement. Verbal representations do not constitute guarantees.
8.3 Past performance data referenced on this Site (e.g., revenue figures, ROAS improvements) reflects historical results from specific engagements and does not constitute a promise of future results. Advertising performance depends on factors outside Runebolt’s control, including platform algorithm changes, market conditions, product-market fit, and client-side variables.
9. Limitation of Liability
9.1 To the maximum extent permitted by applicable law, Runebolt’s total aggregate liability to you arising out of or in connection with this Agreement or the Services shall not exceed the total fees paid by you to Runebolt in the three (3) calendar months immediately preceding the event giving rise to the claim.
9.2 In no event shall Runebolt be liable for: (a) loss of profit, revenue, or business; (b) loss of anticipated savings; (c) loss of data; (d) loss of goodwill; (e) indirect, incidental, special, consequential, or punitive damages — even if Runebolt has been advised of the possibility of such damages.
9.3 Runebolt is not liable for losses arising from: (a) ad platform policy changes, algorithm updates, or account suspensions caused by client policy violations; (b) inaccurate or incomplete information provided by the client; (c) client delays in providing access, assets, or approvals; (d) third-party platform outages or technical failures; (e) market conditions, seasonality, or macro-economic factors.
9.4 Nothing in this Agreement limits liability for fraud, wilful misconduct, or any liability that cannot be excluded by law.
10. Disclaimer of Warranties
10.1 This Site and all information on it are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
10.2 Runebolt does not warrant that this Site will be uninterrupted, error-free, or free of viruses or other harmful components. You access and use this Site at your own risk.
10.3 Nothing on this Site constitutes legal, financial, or professional advice. You should seek independent professional advice before making business decisions based on any information provided on this Site.
11. Third-Party Links and Services
11.1 This Site may contain links to third-party websites or services. These links are provided for convenience only. Runebolt does not control, endorse, or assume responsibility for the content, privacy practices, or policies of any third-party sites.
11.2 Your interactions with third-party platforms — including Meta, Google, Amazon, TikTok, and any payment processors — are governed by those platforms’ terms of service and privacy policies. Runebolt is not a party to those agreements and is not responsible for any issues arising from your use of those platforms.
12. Termination
12.1 Runebolt reserves the right to refuse service, terminate or suspend access to this Site, or terminate any engagement without prior notice if, in our sole discretion, you: (a) violate this Agreement or any applicable law; (b) provide false or misleading information; (c) use the Services in a manner that is abusive, unethical, or harmful to Runebolt, its team, or third parties; or (d) engage in any activity that violates the terms of any third-party platform used in connection with the Services.
12.2 Upon termination of any engagement, Runebolt will provide reasonable cooperation to transfer relevant platform access and assets to the client within 10 business days. All outstanding invoices become immediately due on the termination date.
12.3 Sections 6 (Intellectual Property), 7 (Confidentiality), 9 (Limitation of Liability), 13 (Governing Law), and all payment obligations survive termination.
13. Non-Solicitation
13.1 During the term of any active engagement and for a period of twelve (12) months following its termination, you agree not to directly solicit, recruit, or hire any Runebolt employee, contractor, or team member who was involved in your engagement. This clause applies to both direct employment and indirect engagement through a third party.
14. Anti-Discrimination
14.1 Runebolt does not support and will not tolerate its Services being used to discriminate against individuals on the basis of race, religion, gender, sexual orientation, age, disability, nationality, or any other protected characteristic. You must not use Runebolt’s Services to produce, distribute, or promote content that incites hostility, harassment, or discrimination. Violation of this clause will result in immediate termination of services without refund.
15. Governing Law and Dispute Resolution
15.1 This Agreement is governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
15.2 Any dispute, controversy, or claim arising out of or in connection with this Agreement, or any breach, termination, or invalidity thereof, that cannot be resolved by good-faith negotiation within thirty (30) days of written notice shall be submitted to binding arbitration under the Rules of the International Chamber of Commerce (ICC).
15.3 Arbitration shall be conducted fully remotely (online). The procedural seat of arbitration shall be Singapore. The language of arbitration shall be English. The arbitral award shall be final and binding on both parties.
15.4 Notwithstanding the above, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending the resolution of arbitration.
16. Entire Agreement
16.1 This Agreement, together with the Privacy Policy and any executed Client Service Agreement and Scope of Work, constitutes the entire agreement between you and Runebolt regarding its subject matter and supersedes all prior communications, representations, or agreements, whether written or oral.
16.2 If any provision of this Agreement is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.
16.3 Runebolt’s failure to enforce any provision of this Agreement shall not constitute a waiver of that provision.
17. Contact
For questions about these Terms and Conditions, please contact:
- — RUNEBOLT
- Email: hello@runebolt.com
- Website: www.runebolt.com
- Address: Karachi, Sindh, Pakistan
- We aim to respond to all privacy-related enquiries within 5 business days.